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New SAPD Protocols

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San Antonio Police Chief William McManus announces new mental health crisis call protocol and permanent end of the use of “no knock” warrants.

SAN ANTONIO (September 11, 2020) — Today, San Antonio Police Chief William McManus issued new orders updating San Antonio Police Department (SAPD) policies relating to how SAPD responds to mental health calls and prohibiting the use of “no knock” warrants.

“The decision to revise these policies was made to better protect our officers and the public,” said Police Chief William McManus. “The newly established Escalated Mental Health Crisis Protocol’s objective provides officers with a way to help an individual who is need of mental health assistance. This new protocol aims to deescalate situations and equip officers with the tools needed in the field to protect lives.”

“I’m completely supportive of Chief McManus’s policy revisions. These encounters can unnecessarily put officers and the public in harm’s way,” said City Manager Erik Walsh. “Over the course of the next few months, we’ll continue to work with the community and evaluate SAPD’s programs, policies and call response to align with best practices.”

This June Chief McManus suspended the use of “no knock” warrants for both search and arrest warrants. In June, District 2 Councilwoman Jada Andrews Sullivan issued a Council Consideration Request (CCR) seeking to discontinue the use of “no knock” warrants.

“I’d like to thank Chief McManus, City staff and my council colleagues for working to keep our community safer. Thank you to the community for making their voices known and truly asking us to review policies in full detail,” said District 2 Councilwoman Jada Andrews Sullivan. “By discontinuing “no knock” warrants we are saving lives of both the public and our officers.”   

Updates to the policies were shared with today’s meeting of the City Council Public Safety Committee Meeting, which is chaired by District 6 Councilwoman Melissa Cabello Havrda. Councilmembers Jada Andrews Sullivan, Ana Sandoval, Clayton Perry and Rebecca Viagran also sit on the committee. 

“Today we made tangible steps towards making our city a safer place for the public, police officers, and our community as a whole. I have spent hours listening to and reading public comments and meeting with community groups. Thanks to Councilwoman Jada Andrews-Sullivan, Chief William McManus, Deputy City Manager Maria Villagomez, the Baptist Ministers Union, the San Antonio Police Officer’s Association, individual police officers, COPS Metro, Community Churches for Social Action, organizers Pharaoh Clark and Josie Garcia, and countless others for their dedication to making substantive changes to city policy. I remain committed to fostering meaningful dialogue, thoughtful questioning and a genuine desire to foster progress rather than division. Today is a win for our city,” said District 6 Councilwoman Melissa Cabello Havrda. 

The updated procedures are detailed below.

Procedures 503, entitled Obtaining and Executing Arrest Warrants and Procedures 504, entitled Execution of Search Warrants have been revised as follows:

  • Prohibits officers from applying for or participating in the service of “no knock” search warrant entries
  • Prohibits officers from applying for or participating in the service of “no knock” arrest warrants.
  • Prohibits entry into premises when serving high-risk warrants and requires the use of alternative strategies to include setting up a perimeter and encouraging the individual being sought to surrender.

The Escalated Mental Health Crisis Call Protocol will be used for mental health crisis calls involving violent acts or the presence of weapons. The protocol includes the following provisions:

  • The Communications Unit will try to determine if a service call is a mental health crisis involving weapons or violence. If an Escalated Mental Health Crisis Call exists, the dispatcher will dispatch a supervisor to the scene.
  • The responding officer will coordinate with the assigned supervisor and will try to contact the complainant to gather as much information as possible prior to the supervisor’s arrival. If an Escalated Mental Health Crisis Call exists, then the SAPD Mental Health Unit Supervisor will dispatch the SAPD Mental Health team to respond to the location.
  • Responding officers will not approach the person in crisis, unless the person initiates contact or there is a life-threatening situation. Officers are instructed to evaluate the situation and to be prepared to take appropriate measures to protect themselves and others. Officers are also instructed to conduct interviews of relatives, friends, neighbors or others that can provide useful information.

For more information about the San Antonio Police Department’s policies and procedures visit SanAntonio.gov/SAPD

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Drive-up Option Now Open

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Alamodome Vaccine Clinic drive-up option now open from 2-5 p.m. without appointments 

SAN ANTONIO (April 19, 2021) – People 16 years and up, can now get a COVID-19 vaccination without an appointment from 2:00 – 5:00 p.m., Tuesdays – Saturdays at the drive-through vaccination site at the Alamodome. 

“Now that the supply has caught up with the demand, we want to make getting your COVID-19 vaccination as easy as possible,” said Dr. Colleen Bridger. “We recognize that for some people it is easier to just pop in rather than make an appointment and we wanted to accommodate that preference.”  

Over 779,687 people in Bexar county have received at least one dose (that includes the DOD and VA) and we have surpassed 1 million doses administered. “San Antonio continues to exceed both state and national averages in the number of people vaccinated,” said Mayor Ron Nirenberg. “I’m proud of the way San Antonians have come together during this pandemic and stayed the course. Practicing social distancing, good hygiene, wearing masks and getting vaccinated is making a difference. I encourage all eligible persons to get vaccinated.”

For more information, please visit covid19.sanantonio.gov   

FOUR WAYS TO SIGN UP FOR COVID-19 ALERTS

  1. Download the Ready South Texas app, available in the iTunes and Google Play stores
  2. Text COSAGOV to 55000 to receive SMS text message updates
  3. Follow @COSAGOV on Facebook, Twitter and Instagram
  4. Bookmark covid19.sanantonio.gov
  5. Text Vaccine or Vacuna to 55000 to receive text notifications

Public service announcements on social distancing, prevention and testing are available here.

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City of San Antonio Launches COVID-19 Vaccine Waitlist

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SAN ANTONIO (April 14, 2021) – Today, the City of San Antonio launched a COVID-19 vaccine waitlist to assist residents who would like to obtain an appointment. The San Antonio COVID-19 vaccine waitlist is a partnership between the City of San Antonio and Healthcare Access San Antonio (HASA), a non-profit, community health information exchange that provides value-based, patient-centered information services intended to improve the health status of individuals and the communities it serves.

This pilot waitlist program is open to all adults who reside in Texas. To better serve vulnerable populations, priority will be given to individuals who are 65 years and older. The waitlist is available for people to sign-up starting today, Wednesday, April 14th.

Residents who would like to sign-up for this waitlist can register online in English at sanantonio.gov/waitlist and in Spanish at sanantonio.gov/listadeespera. Residents may also call 311 and select option 8 or 210-207-6000 to speak with an operator to assist them. The hotline hours are 7:00 a.m. to 7:00 p.m. seven days a week. The information provided by residents will then be entered into a secure data base which is only accessed by vaccine providers. At this time University Health, UT Health San Antonio, Metro Health, and WellMed are some of the current providers participating in this pilot waitlist program.  

After registering, residents will receive a confirmation reply if they included their email that confirms their placement on the waitlist. A participating local provider will contact the resident by email or phone to schedule their appointment. 

Until vaccines become more readily available, it is possible for it to take several weeks to get an appointment. Many other providers: including pharmacies, medical practices and others are also still operating their own online appointment systems and will continue to do so. Residents who want to be vaccinated should continue to look for available vaccine at those providers. 

For more information, please visit covid19.sanantonio.gov   

FOUR WAYS TO SIGN UP FOR COVID-19 ALERTS

  1. Download the Ready South Texas app, available in the iTunes and Google Play stores
  2. Text COSAGOV to 55000 to receive SMS text message updates
  3. Follow @COSAGOV on Facebook, Twitter and Instagram
  4. Bookmark covid19.sanantonio.gov
  5. Text Vaccine or Vacuna to 55000 to receive text notifications

Public service announcements on social distancing, prevention and testing are available here.

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Applications open for positions on the Small Business Advisory Commission

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Applications are open for the Small Business Advisory Commission and can be found online using the City’s web-based application for boards and commissions at: https://webapp9.sanantonio.gov/BoardCommApplication/vacanciesApply by April 21 for priority review­­­­­­­­­­­­­.  


The mission of the Small Business Advisory Commission is to review upcoming policies, regulations and issues affecting small businesses, outside of the SBEDA Ordinance, and provide recommendations to City staff, Mayor and City Council.

The newly established Small Business Advisory Commission will consist of 15-members, of which 11 positions will be Mayor and Council District specific appointments and four positions appointed at-large. The 15-Member Commission will consist of at least one small business member/organization residing and/or operating within each of the ten (10) Council Districts; and a diverse representation of the small business and non-profit community who demonstrate the following desired technical expertise, identities, and perspectives:

  • 2 small business professional and/or trade organizations
  • 2 non-profit small business service provider organizations
  • 4 small business owners with less than 10 employees
  • 4 small business owners with 10-50 employees
  • 3 small business owners representing the City’s targeted industries

To learn more about the Small Business Advisory Commission, visit the City of San Antonio’s website. For more information about the open positions, contact Melinda L. Uriegas, Assistant City Clerk, at (210) 207-7255 or (210) 207-7254. 

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