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Get Emergency Utility Bill Help Now Through Your Smartphone

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San Antonio’s Department of Human Services (DHS) announced the availability of a new, Emergency Utility Bill Assistance online application, which is at www.sanantonio.gov/DHSutility.

The online application simplifies the previous paper-based process by eliminating the need for residents to print and photocopy supporting documentation (photo ID, proof of income, CPS Energy or SAWS bill), and mail documents or visit the Willie Velasquez Center to obtain assistance. Now, residents can complete the application online and upload required documents using their smartphone or tablet’s built-in camera.

“We have found that most of our clients today have a smartphone, even if they don’t have a computer,” Human Services Director Melody Woosley said. “We wanted to make it easy for residents to use that phone to apply for the assistance they need.”

The new online application is the culmination of the inaugural CivTechSA residency program, collaboration between the City’s Office of Innovation and Geekdom. CivTechSA coordinated a 16-week residency in which city departments pitched their challenges to be solved by local technology firms. Kinetech Cloud, a Geekdom-based custom software-as-a-service provider, was one of two businesses selected for the CivTechSA residency.

The emergency utility assistance program helps the city’s most vulnerable residents during times of need to avoid power and water service shut-offs whenever possible. The average annual income of applicants for assistance is approximately $14,000. The program processes over 10,000 applications annually, administering approximately $2.4 million in CPS Energy bill assistance and $400,000 in San Antonio Water Systems (SAWS) credits. Human Services works closely with CPS Energy and SAWS to apply the assistance credits to the bills of eligible residents in need.

“The new online application system allows our staff to provide real-time updates to clients. When a family faces utility disconnection, time is of the essence. This application allows for faster communication with clients, to help complete their application and keep utilities connected,” Woosley said.

Additional benefits of the application include a self-service portal where applicants can check the status of their application, view the average processing time for the past thirty days, and receive automated notifications each time the status of their application changes.

“Virtually every industry is being impacted by technology and local government is no different,” said Michael Guido, CEO of Kinetech. “The majority of population growth over the next fifty years will occur in urban areas. Cities must invest in infrastructure and digital services to address this growth in a sustainable way.”

The DHS solution aligns with San Antonio’s Smart City Initiative – to have San Antonio be connected, inclusive, and resilient. Interested citizens can find out more at www.sanantonio.gov/humanservices/FinanceEmergency.

 

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Business

The Promised Land is Yours

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Do you live, work, visit, worship, play, or just pass through the 78220 area?  Better yet, maybe you are looking to add a new favorite menu to your curbside/carryout food repertoire. Well there’s a new chef in town serving up a variety of delicious flavors located in the heart of the Eastside of San Antonio.

Located at 3363 E. Commerce, Ste. 102, the Promised Land International Flavors kitchen is now open and serving a multitude of flavors from around the world.  The idea behind the new location is to provide a missing variety of foods that offer nutritional value and address various health needs in the community while still providing a flare of flavors. The kitchen is open Monday – Friday with breakfast from 8 a.m. to 10 a.m. and lunch from 12 p.m. to 3 p.m.  On any given day you can find Italian, Asian, Latin, Southern Soul, American dishes and more.  According to some of the neighboring residents and customers in the building, the Mexican Enchilada plate and the Italian Pasta with shrimp are some of their absolute favorites. 

Executive Chef Fred Johnson brings his 40 plus years of experience to his new venture Promised Land International Flavors.  Chef Fred grew up in a military family and then later served in the Navy himself.  His passion for culinary arts began when he was just 14 years old.  Realizing he was blessed with the gift of culinary skills, Chef Fred pursued his passion.  His blessing has afforded him the opportunity to teach Airforce and Navy Basic Culinary classes, he’s managed a Zio’s Italian Kitchen, he once cooked at a dinner that included the late President Ronald Reagan and First Lady Nancy Reagan, and prior to his recent end of June 2020 retirement, Chef Fred cooked seven days a week on the U.S.S. Frank Cable AS-40 ship for 1,200 servicemen when the pandemic hit. So, this well traveled Plainview, Texas native is no new kid off the block, he’s got game! 

Promised Land International Flavors had a soft opening July 5, 2020 for the residents and building tenants and currently is now open and serving the public. Promised Land International Flavors is also available for small catering events.  For more information visit http://promisedlandif.com/, https://www.facebook.com/PromisedLandif/, call (210) 238-2625, or just stop by and place your order to go.

by LaNell Taylor

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Business

Avista Products/Black Video News Makes the News

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Spectrum News San Antonio featured Avista Products/ Black Video News in a segment about the Digital Divide.

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Community

Youngest Person in Florida to Die From COVID-19

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9-Year Old Black Girl Becomes Youngest Person in Florida to Die From COVID-19

Putnam County, FL — Kimora “Kimmie” Lynum, a 9-year old African American girl, has been reported as the youngest person in Florida to have died from COVID-19 so far.

Lynum was taken to the hospital when she started feeling sick and had a high fever. She tested positive for coronavirus but was sent home. She collapsed and sadly died shortly after.

It has yet been confirmed how or when Lynum got infected. Her family said she did not have any underlying health conditions and she did not travel recently. She spent her days at home and did not attend school or summer camp.

Lynum had no close contact with anyone who tested positive of the COVID-19 as well, official state health department records show.

GoFundMe campaign has been set up to help with Lynum’s funeral expenses and it has so far raised more than $15,000.

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